Last updated: 2026
1. Who we are
SYIFTA is a locum healthcare staffing platform operated by Frandevia Glory Sdn. Bhd., a company registered in Malaysia. In this policy, "we", "us" and "our" refer to Frandevia Glory Sdn. Bhd.
2. Information we collect
We collect information you provide directly (name, contact details, professional credentials, facility details, shift and payment information) and technical information generated when you use the platform (device, IP, log data).
3. How we use it
- To provide and improve the SYIFTA platform.
- To verify professional credentials and facility eligibility.
- To match facilities with suitable professionals.
- To process payments, invoices and payouts.
- To comply with Malaysian legal and regulatory obligations.
4. Sharing
We share the minimum information necessary between facilities and professionals for the purpose of staffing a shift. We do not sell personal information. We may share information with service providers who process data on our behalf under written agreements.
5. Your rights
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to access, correct and withdraw consent for the processing of your personal data. To exercise these rights, contact us at frandeviaglory@gmail.com.
6. Security
We use encryption in transit, access controls and audit logging to protect the information you entrust to us. No system is perfectly secure — please use a strong unique password for your account.
7. Retention
We retain personal information only as long as necessary for the purposes described here, unless a longer retention period is required or permitted by law.
8. Changes
We may update this policy from time to time. Material changes will be communicated through the platform.
9. Contact
Frandevia Glory Sdn. Bhd., B-16-05 Central Residence Condominium, Sungai Besi, 57100 Kuala Lumpur, Malaysia · frandeviaglory@gmail.com · +60 14-901 1507.